Alarm, the public risk management association

Membership portal

www.alarm-uk.org

Alarm, the public risk management association, has around 1,800 members in the risk, insurance, finance, audit, health & safety, emergency planning and business continuity professions.

Challenge

Alarm are users of the Immediacy CMS (now known as Alterian CMC). The organisation needed a self-service members portal providing significant benefits to Alarm members drawn from public sector organisations including:

• Local Government
• The Police Service
• Fire and Rescue Services
• Water Authorities
• Probabtion Services
• Universities
• The Environmental Agency
• Housing Associations
• Health Authorities
• National Parks

Outcome

Fusion Workshop were engaged to undertake an Immediacy CMS site upgrade and migration. Fusion Workshop audited and rewrote Immediacy plugins from another Immediacy Partner. They also provided strategy consultancy to deliver on organisational objectives.

Results

The organisation now has a stable CMS to serve their members. Subsequent work has included a tool allowing Alarm membership administrators to manage records securely and rapidly. This included a new search interface and redesign of administration user screens to improve member management.