CRM integration

Micros opera, Tessitura, Saleslogix, Microsoft Dynamics, SAP, IRIS Integra, Care and Consensus

Fusionworkshop specialise in integration of Customer Relationship Management (CRM) systems and databases with Content Management Systems.

A secure and effective integration of a CRM or membership databases with online gives members the ability to receive personalised content. It also allows them to update their own records, and allows the organisation to gain a clearer view of their members' preferences and wider profiles.

Our approach is that a Web CMS can be integrated provided there is an agreed interface and requirements are ring fenced.

Specific CRM systems we have integrated with include:

IRIS Integra web integration with Alterian for the National Childminding Association member website
IRIS Profile Concept for the Institute of Legal Executives MyILEX members area
IRIS Consensus for IOSH
Micros Opera industry standard for property reservation
Tessitura Performing Arts CRM as used by Wales Millennium Centre and Royal & Derngate

IOSH Case Study

Supporting and developing the members website

Read Case Study

“I believe we have found a very strong, long term partner in Fusionworkshop and a nice team of people to work with.”

Craig Darlison, Head of Information Systems.
The Institution of Occupational Safety and Health

In This Section

CMS Implementation | As a specialist web integrator our CMS implementations have delivered true business benefits to customers

Over the past eleven years we have carried out over 80 Content Management System (CMS) implementations. Many have had a compliance requirement for industry legislation and multi-lingual capability.

Development | Sustainable, Scalable and Managable

Professional Services: Alterian, Sitecore, CMS, web development

Fusionworkshop is experienced in delivering value with well structured, robust and highly useable business enabled web sites and applications. This capability is strengthened by our status as Sitecore and Alterian CMS partners, enabling us to deliver Content Management Systems on any scale.

Support | Excellent support for the full lifecycle

Managed Services, Account Management, Hosting, Support, Maintenance

Fusionworkshop customers benefit from a business model designed to retain customers through excellent support, maintenance, hosting and training as required.

Consultancy | Performance services

Consultancy services for User-centered Design, Testing and Prototyping, SEO and Analytics, User Experience, Security and Compliance

For a solution to be fit for purpose, it is about more than just quality of software. It is about a number of user experience criteria that can have a real impact on the effectiveness of a web solution.