Usability and accessibility

Applying best practice for optimum performance

The attributes of a solution that make it fit for purpose go beyond software quality. They encompasses a number of user experience criteria that have a real impact on the effectiveness of a given solution.

Usability refers to the elegance and clarity of how the design of the application or website influences user interaction. We have seen cases where a well-designed user interface can have a dramatic impact on the conversion rates in an eCommerce solution and the uptake of client portals and intranets.

Compliance and interoperability go hand in hand with usability. Web solutions need to have a high degree of browser compatibility and the user experience for the visually impaired or those with motor disabilities need to be considered.

As with Search Engine Optimisation, usability and accessibility can be expensive to retrofit but a great deal easier to build in from the start.

Fusion Workshop considers all these factors during project initiation and aims to reach the maximum audience while ensuring that site conversion rate is maximised. Couple this with effective SEO and the result will outperform a similar solution.

When considering Information Architecture (IA) a Fusion Workshop usability Specialist will normally work with customers to propose wireframes and IA options for review by the customer. Our aim is to produce an interactive, reusable representation of the final solution.

Over several years we have developed and refined a proven wireframing and prototyping process that allows functionality to be demonstrated. This has clear business benefits for the customer - by taking this approach, stakeholders can gain early insight into the project and risk can be managed.

Contact us about usability and accessibility.